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Susan A. Crabtree
Susan (Sue) has more than 30 years of experience in office management for a variety of companies in California.  Her experience includes personnel, accounts receivable, accounts payable, compensation, payroll, insurance, benefit administration, and workers compensation.

Click HERE to send an email message to Sue.

Principal Consultant
Laurence R. Crabtree, Fire Chief
Larry has served in the California fire service for more than 35 years, where he served as the Chief of Labor Relations for the California Department of Forestry & Fire Protection  - now Cal Fire, and before that as the statewide shop steward for the firefighters union.  He comes to CCS with executive level experience as well as fire station experience and everything in between.  Larry is currently the Fire Chief of a small department in Tuolumne County.

His labor education includes studies at the University of California at Davis, where he earned a Certificate in Labor Management Relations, the University of California at Berkeley, the National Labor College (then the George Meany Center for Labor Studies), and the California State Personnel Board.
He is an expert witness in discipline and the Fair Labor Standards Act.

Click HERE to send an email message to Larry.

Lead Project Consultant
William R. Metcalf, Fire Chief, EFO, CFOD
Bill is a seasoned public safety and emergency management leader and corporate executive. He has significant experience and perspective at the local, regional, state, and national level gained through leadership roles as President of the International Association of Fire Chiefs (IAFC), leadership in the response to Hurricane Katrina, and leadership through major wildland fires. Chief Metcalf has senior-level experience participating on DHS Emergency Services Coordinating Council (TS/SCI) as well as demonstrated ability to lead a contemporary public safety and emergency management agency. He brings more than forty years of experience in the public safety field, with more than 20 years at the senior management level. He is accomplished in strategic planning, organizational leadership, fiscal planning/management, and the development and maintenance of positive and collaborative labor relations. Excellent team player. An engaged leader in the community, both in the work environment and outside activities. Nationally recognized for financial expertise, large-scale emergency management experience, innovation, and emergency services leadership. Accomplished author and speaker on public safety topics. A recognized ambassador of the fire service profession.

Click HERE to send an email to Bill.

Mark Baker, Fire Chief, Retired
Mark has 37 years in the fire service, beginning as a seasonal firefighter for CDF - now Cal Fire.  He worked his way up through the ranks of several agencies including Flower Mound, Cathedral City, Laguna Beach, Orange County, Riverside County, State of California, Grossmont-Mount Helix, and Lakeside.  Mark retired as Chief of the Lakeside Fire Protection District in San Diego County and now serves as a Director.  He has completed post graduate work in Emergency Services Management at Cal State Long Beach, and has a Bachelors Degree in Management, and Associate Degree in Fire Science, and is a California Certified Fire Officer and Chief Officer.

Mark has served in a variety of assignment including training, fire marshal, operations chief, administrative chief, company officer on both engine and truck companies, along with firefighter/paramedic ambulance crew members.  He helped establish the Riverside County Multi-Agency Truck Academy as well as develop the original curriculum.

Mark is an expert in understanding fiscal management issues and developing program related budgets.  His experiences include working with the Unite States Department of Labor on issues related to the Fair Labor Standards Act, capturing grant funding, partnering with redevelopment agencies to fund capital projects, a solid working understanding of fire codes, as well as experience in the adoption of fire codes, and developer agreements, and mediating contract disputes between fire agencies.

Mark is active with the Fire Districts Association of California, where he served two years as its President, and the San Diego County Fire Districts Association.  He was an active member of the legislative committees of both of these organizations, working with local, county, and state legislatures.

Click HERE to send an email message to Mark

James Crabtree, Battalion Chief, Retired, & Director
James (Jamie) began his career as a volunteer firefighter in 1975 for the Upper Lake Fire Protection District.  In 1976, he got his first full-time job as a firefighter with CDF - now CAL FIRE.  Jamie worked his way through the ranks of CDF retiring in 2007 as a Battalion Chief. His experience includes Training Bureau and Field Battalion Chief for Merced County Fire Department as well as CAL FIRE.  In 2000, Jamie was elected as a Director of the Upper Lake FPD, where he served not only as a Director of the initial district but also as a Director on the transitional Joint Powers Authority, and subsequently as a Director of the new Northshore Fire Protection District (which replaced 2 fire protection districts, 1 community services district, and 1 parks and recreation district).

Jamie holds a Bachelor of Science degree from Humboldt State University and is a certified and active fire instructor for C&C Instructional Services in Yuba City.  In addition, he is a California Fire Service Master Instructor and teaches a variety of Incident Command System courses.

Click HERE to send Jamie an email message.

Eric Dutton, Fire Chief, Retired
Eric has thirty-three years experience in providing and managing Fire and EMS services, of which thirty-one were full-time.  His career included the ranks of Firefighter, Engineer, Suppression Captain, Training Officer, Administrative Battalion Chief, and Chief of Department.  He is currently the Executive Director of the California Fire Chiefs Association. He holds an Associate Degree in Fire Technology and a Bachelors Degree in Fire Administration from Cogswell College.  He has attended numerous courses in the Executive Fire Officer program at the National Fire Academy, was a Board member, and Chair for 10 years, at the Sacramento Regional Fire/EMS Communications Center (a Joint Powers Authority), a member of the Sacramento County Fire Advisory Board, past chair and vice chair of the Sacramento County Fire Chiefs Association, Folsom City's representative on the Sacramento County Operational Area Council, and Area 2 Director for the California Fire Chiefs Association.  Eric is a lifetime member of the California Fire Chiefs Association and the International Association of Fire Chiefs.

Eric's career provided him a very diverse background in working with volunteers, part-time employees, city government, city councils, Joint Powers Authorities, governing boards, personnel matters, legal matters, policy development, and labor negotiations.

[click HERE to send Eric an email message]

James Robbins, Fire Chief, Retired

James (Jim) began his fire service career as a volunteer at the age of 16 with the Lucerne Fire Department (a department of the Lucerne Parks and Recreation District).  He worked his way through the ranks, eventually becoming the Fire Chief; a position he held until 2003, when he was appointed as the Fire Chief of the newly organized Northshore (Joint Powers Authority) Fire Department.  This JPA would eventually consolidate 2 Fire Protection Districts, 1 Parks and Recreation District, and 1 Community Services District into the current Northshore Fire Protection District. Jim spearheaded this project from its inception until its completion in 2006. He was then appointed as the first Fire Chief of this new fire protection district.

Jim retired in 2011 after forty-four years in the fire service where he managed the growth of his fire department from a single station, all volunteer department to a multi-station, combination fire department that provides not only fire protection, but also fire prevention, paramedics, dive team, heavy rescue, and Advanced Life Support transportation services to its citizens.

[Click HERE to send Jim an email message]

Personnel Specialist
Dotty Metcalf
DMetcalfThumbFramedDorothy (Dotty) Metcalf has over 30 years experience in the human resources field. She has worked in various industries including insurance, publishing, non-profit, and dental offices. 

She takes an in depth and thorough approach from reviewing resumes to writing interview questions and more. 

She is married to Bill Metcalf for the past 18 years. Bill is the retired fire chief from North County Fire Protection District in Fallbrook and former president of the International Association of Fire Chiefs. Her exposure to the fire service enables Dotty to understand the nuances and challenges that face the fire service unique to small districts and fire departments. 

Dotty has a Bachelor's of Science degree from the University of San Francisco in Organizational Behavior.

[Click HERE to send Dotty and email message]

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